FAQs

What do I get when I subscribe to Sound Collective?

Subscribers receive access to the following:

  • Download and use our entire sample pack library.
  • Receive new sample packs made by us every Friday via email.
  • Access to every new sample pack we make as long as your subscription is active.

* Please check your email inbox for links, as well as Spam folders.

    How do I get my sample packs / customer portal access after purchase?

    Upon subscription / purchase completion, you will be redirected to your personal download page to download your sample packs.

    You will also be emailed a link to your download page for future access to your sample packs.

    Your customer portal link will also be sent in this email. This is where you can manage your subscription details (update card details, cancel subscription, etc.)

    Please be sure to check your junk/spam folder for our email if it does not show up in your primary inbox.

    Are these samples Royalty-Free?

    All midi kits and samples kits are 100% Royalty-Free for use in selling beats to independent artists.

    As for placements with major artists and or major labels, Sound Collective is entitled to co-producer credits. We will always work with you and negotiate a fair split of royalties. Feel free to email us anytime: sb@sound-collective.net 

    Which payment methods do you accept?

    Sound Collective accepts all major credit cards / debit cards via PayPal, Stripe, or Shopify Checkout.

    VISA, Mastercard, American Express, etc.

     

    How can I cancel my subscription?

    If you wish to no longer receive our sample packs, you can cancel your subscription anytime, hassle-free. There are multiple ways you can do so -

    1. Paypal users - Log into your paypal recurring subscriptions and cancel.

    2. Credit Card / Stripe users - Log into your customer portal (link included in with purchase), navigate to settings to cancel subscription.

    3. Contact us via email and we will grant your request to cancel subscription on our side.

    If for some reason a technical error occurs and you do not receive your kits after your purchase, contact sb@sound-collective.net with proof of purchase and Order #.

     **All sales are final and subscription payments are non-refundable**